Interviewing techniques from the professionals

May 18, 2015

Do you need interview tips to help you select the most qualified employees? Whether it is part of a series of assessments or the main deciding factor, the interview is a powerful component in the selection process. We understand that in some cases, it can be just as overwhelming for the Interviewer as it is for those being interviewed. So we have shared here just some of the techniques we use to help assess the skills, experience, and fit of potential employees for our clients.

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There are many styles of interview you can plan to use, the key is to have a strong understanding of the requirements of the job, the knowledge, skills and abilities needed to complete this job, then determine the questions and/or tasks around these.

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Always and we mean ALWAYS use a structured interview process. Ensuring all interview questions are pre-determined and each interviewee is faced with the same questions or tasks under the same conditions each time. This will enable a fair comparison and an equal opportunity for candidates interviewed.

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Be friendly and patient. The interviewees could understandably be nervous or apprehensive about this interview, so make them feel at ease with a warm greeting and explain the process of what is about to happen. Don’t forget to explain to them the emergency evacuation procedure as well if applicable, (a great ice breaker, if needed).

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Determine your ideal responses to each question. This can take some practice and will certainly be a learning curve if you are just starting out however, if determined correctly, this should give you a tool to assess candidates consistently on their capabilities and less on the fact that they have the same hobbies and interests as yourself.

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Don’t ask personal, intrusive or irrelevant questions to the role as they may be seen as inappropriate or discriminatory - and land you in a whole heap of trouble.

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Generally speaking, avoid closed questions – those only requiring a yes/no answer, leading questions – where the desired answer is indicated or multiple questions – where you have two or more questions rolled into one.  By doing so, you will enable a better flow to the interview, allow the applicant to expand on their experience in their own words and avoid confusion in what is being asked.

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As well as the interview, reference checking is also a key factor to be incorporated into your hiring decisions. We’ll share our insight regarding this process and more in our future newsletters. If you would like further information or assistance with your recruitment, contact us today.

 

 

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